Lehigh County Authority: FAQ

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Billing & Water Usage

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NEW! Pay Your Bill Online
LCA Emergency Notification System
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LCA's Office Move:
We're back at 1053 Spruce Street!
How much water do most LCA customers use every quarter?
What is the “Fixed Charge” for and why do I have to pay it every quarter?
What should I do if I lose my bill or can’t pay on time?
Why is my water bill “estimated”?
Why is my water bill so high?

Wastewater Service Issues

Hot Topic: Local sewer capacity
Visit LVWaterForum.net
Why are my water and sewer bills sent separately?
Why does LCA keep telling me to disconnect my sump pump and/or floor drain?
Why is my sewer bill so expensive?

Water Service Issues

How can I find out if my water is safe?
Are there pharmaceutical compounds in LCA's drinking water?
Does my tap water have fluoride in it?
How can I turn my water off in an emergency?
How long can I store tap water in case of emergency?
Is it safe to use hot tap water for cooking?
Should I filter my tap water or drink bottled water?
Should I have my water tested?
Someone contacted me about testing my water for lead and/or copper. What's this about?
Water Quality Reports Online Now!
What causes the pink film on my toilet bowl, shower or pet’s water dish?
What causes white flecks to appear in my ice cubes?
What is the water hardness level in my tap water?
Why does my water taste like chemicals?
Why does my water taste like metal or plastic?
Why does my water taste stale or musty?
Why is my water cloudy when it comes out of the faucet?
Why is my water pressure so low?

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