Tag: billing

Unusually High Water Bill? Here’s What to Do Next

Did you receive a water bill that seems much higher than it should be? Does the bill show that your water use increased by a significant amount?   When water passes through the meter and is recorded, customers are billed based on the amount recorded by the meter. A water bill that is suddenly significantly…

Got leaks? Here’s how to find out

Don’t let a little leak add up to big charges on your water bill.  We sometimes get requests from customers seeking a discount when they’ve lost water because of a leak in their home. Unfortunately, we cannot provide discounts for water lost because of leaks, because our nonprofit business model requires that we charge for…