Customer Support

Support is available for customers struggling to pay their water and wastewater utility bills. Learn more here: Water & Wastewater Utility Customer Assistance Programs

Learn more in the LCA Hardship Grant Program Fact Sheet.

El soporte está disponible para los clientes que luchan por pagar sus facturas de servicios públicos de agua y aguas residuales. Aprende más aquí: Programas de Asistencia al Cliente de Servicios de Agua y Alcantarillol

Obtenga más información en la hoja informativa del Programa de Subsidios por Dificultades Económicas de LCA.

LCA Hardship Grant Program

If you need help paying your LCA bill and meet the program eligibility requirements, you can apply for a grant, up to a maximum amount of $400.

Eligibility requirements:

  • Account Status: Account must have water service turned off or be in threat of service termination and have a balance of at least $200.00.
  • Sincere Effort of Payment: Applicants must have paid at least $100 on their account in the past four months.
  • Household Income: Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines.

Apply Now

To be considered for this program, you must apply. You can apply online through our partner Dollar Energy Fund using the MyApp form.

Learn more about Dollar Energy Fund.

Need help applying? Visit a Community Partner Organization, listed below, to review eligibility and complete an application:

Casa Guadalupe:
Visit Casa Guadalupe Center at
218 N. 2nd St. Allentown, PA 18102

Walk-ins are welcome from
9 a.m. – 4:30 p.m. | Call: 610-435-9902 

Need to make a payment?

There are many ways to pay your LCA bill, including paying cash at any Walmart store location or using our free online portal.

Learn more about the Ways to Pay Your Bill.

Other Support in Lehigh County

Use the links below to find a variety of assistance programs for families in Lehigh County: