Service Line Pipe Replacement
LCA sends a notice to customers when a service line replacement project is taking place in their neighborhood. We encourage customers to read the details and respond when needed. If your property is eligible for free service line replacement, a Right of Entry authorization is required. A copy of the Right of Entry authorization is available in Spanish below.
Right of Refusal: Customers have the right to refuse service line pipe replacement for any reason; however, they may not be eligible for replacement once a project closes.
After Service Line Replacement
Customers should take steps to reduce the risk of exposure because the potential for lead in drinking water increases after construction and disturbance of the service line. Follow the instructions in the fact sheets linked below:
What to Expect – Before, During, and After Service Line Replacement
Qué Esperar Antes, Durante y Después delReemplazo de la Línea de Servicio de Agua
Service Line Replacement Authorization Agreement – Spanish
Acuerdo De Autorizacion Para El Reemplazo De La Linea De Servicio De Plomo – 2024
Using the Pitcher & Filters Provided by LCA
If LCA replaces your water service line, a pitcher and filter certified to remove lead is provided free of charge. Please carefully review the instructions for using the Brita pitcher and filters.
If you need assistance, watch this Brita YouTube video that shows how to assemble.