Join Us In Celebrating Water Quality Month

An image of a clean, high quality stream for an LCA blog post on Water Quality Month.August 25, 2022

August is National Water Quality Month — a time to remember that it takes much more than just turning on a tap to ensure access to clean, high-quality water. Did you know that when you include drinking, cleaning, bathing, and toilets, the average American uses about 82 gallons of water a day?

And all that potable H2O has to come from somewhere. Which is why we want to talk about the importance of source water protection, and give a shout out to some of the dedicated folks who ensure you have access to that water— from the sink to the shower, and everywhere in between.

Our Water Sources

In most of LCA’s service areas, our water comes from five primary sources: the Schantz Spring; Crystal Spring; the Little Lehigh Creek; several groundwater wells; and the Lehigh River.

Thanks to the high quality of our local spring and groundwater resources, little treatment (beyond chlorine for disinfection purposes) is necessary to ensure a safe supply of drinking water. Water from the Little Lehigh Creek and the Lehigh River is fully treated at our water filtration plant in the City of Allentown.

Even though we’re drawing from such high-quality water sources, we still run tests daily to ensure our water meets or exceeds state Department of Environmental Protection standards.

Water Testing, Explained

Laboratories Manager Gretchen Schleppy, a longtime LCA employee, handles laboratory operations, including oversight for staffing, regulatory reporting, instrumentation, troubleshooting, and support for our annual water quality reporting. She says five technicians rotate between our two labs.

“One lab serves the water filtration plant, and one serves the wastewater treatment plant. These two labs are accredited by PA DEP,” she says. “Our technicians typically have a Bachelor of Science degree in chemistry, biology, environmental science, microbiology, and laboratory experience. Our own employees collect all samples, but analysis is done with some support by contracted local labs.”

At right, Lab Technician Renee Vogel runs some tests on a water sample. Our labs collect approximately 5,000 samples from various sites annually; in Allentown, 100 samples are collected each month. We determine the number of samples based on the population served by our systems.

What Do We Look For?

We perform a wide range of tests on our water for different conditions, substances, and parameters, including:

  • chlorine
  • inorganic compounds (substances such as nitrates and metals)
  • total organic carbon
  • alkalinity
  • pH
  • volatile organic compounds (carbon-containing compounds, not readily dissolved in water, usually found in gasoline, paint, dyes, degreasers, etc.)
  • synthetic organic compounds (man-made compounds such as pesticides and PCBs)

    At left, special process meters report test results.

LCA also conducts lead and copper sampling. “We are currently conducting a survey to help customers find out if they have a lead water service line,” Schleppy says. “In the survey, customers may opt-in to be part of our regulatory sampling for lead and copper. They’ll also learn information about how to reduce exposure to lead from drinking water.”

Wondering what’s in your water? You can find out on our interactive Your Drinking Water page.

Award-Winning Service

We couldn’t be more proud of the team that brings you safe, reliable water service. Thanks to their hard work, LCA has received numerous awards for our commitment to clean water. In October, we’ll be accepting a prestigious Area Wide Optimization Program (AWOP) Award.

On August 2, LCA’s Water Filtration Plant was presented with a 15-year Directors Award from the Partnership for Safe Water for our team’s “commitment to superior water quality.”

And in 2020, we were among just 65 water utilities across the country to be recognized for our watershed stewardship and resource recovery work.

What Can You Do To Protect Water Quality?

“The public has a tremendous role in protecting water quality of our local drinking water sources. Polluting a waterway upstream at a park can flow downstream and impact the sources we pull drinking water from,” Schleppy says. “Everyone can take steps like cleaning up pet waste and properly disposing of wipes and expired or unused medications.”

Here are nine simple steps you can take to make a difference today:

  • Wash your car at a car wash: Even though it might cost more than washing your car at home, taking your car to a car wash saves water and prevents toxic chemicals from being flushed down your storm drains that eventually empty into our lakes, rivers, streams, and oceans. Some re-use the water, but professional car washes are required to drain into sewer systems so that the water can be treated.
  • Pick up after your pet: Animal waste contains harmful organisms, including e. coli, salmonella, and giardia. If you don’t pick up after your pet, the storm waters could wash these pollutants into our waterways. Animals waste is also high in nitrogen, which can cause algae blooms that, when they rot, deplete the oxygen in water — killing fish and other aquatic organisms.
  • Limit — or eliminate — the use of chemical fertilizers: After a heavy rainfall or watering, these chemicals can leach into nearby ground- and surface-water sources, causing nutrient pollution. Use organic materials, like compost, instead — or wait for drier weather if you absolutely must use lawn care products.
  • Do not flush expired or unwanted medication down the toilet: These products should never be flushed down the drain. Lehigh County has several collection options for safe disposal.
  • Take used oil or antifreeze to a service station or recycling center. Don’t let these toxins run into a storm drain, where they will be washed into our rivers and streams. Promptly repair any vehicle leaks, too.  
  • Avoid using antibacterial soaps or cleaning products. Not only are they toxic to marine life, studies have found they actually contribute to antibiotic-resistant bacteria.
  • Dispose of chemicals such as paints, bug/pest repellants, and other hazardous wastes properly. Our local municipalities have regular collection events to help ensure these toxins don’t end up in our waterways.
  • Use a Rain Barrel: Collect rainwater to use for watering your lawn and garden. You’ll save on your water bill and help conserve water.
  • Dispose of fishing line, hooks, packaging, and bait cups in the trash. Not only are these unsightly along the banks of our waterways, they harm wildlife and introduce microplastics into the water.

We’ve included a lot of information about source water—including other ways you can help to protect it —on our interactive Source Water Protection website.

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